Privacy Policy

Privacy

In this policy Kavli UK Ltd can be referred to as Kavli UK Ltd, the Company, “our”, “us” or “we”. This policy also covers all companies who operate as part of the Kavli UK Group in the UK including:

This Privacy Policy sets out what personal data we, Kavli UK Ltd, hold about you and how we collect and use it when you use our website or any of our products/services. We are required by data protection law to give you the information in this Privacy Policy. It is important that you read it carefully.

This Privacy Policy applies from 25 May 2018 and we may update this Privacy Policy at any time.

 

What Is Personal Data?

 Personal data means any information relating to any living individual (also known as a ‘data subject’) who can be identified (directly or indirectly) by reference to an identifier (e.g. name, IP address, employee number, email address, physical features etc.). Personal data can be both factual (e.g. contact details or date of birth), or an opinion about a person's actions or behaviour, or information that may otherwise impact on that individual. It can be personal, or business related.

 

What Does ‘Processing’ Personal Data Mean?

 ‘Processing’ personal data means any activity that involves the use of personal data (e.g. obtaining, recording or holding the data, amending, retrieving, using, disclosing, sharing, erasing or destroying). It also includes sending or transferring personal data to third parties.

 

Who Is the Controller?

 Kavli UK Ltd, registered office Kingsway, Team Valley Trading Estate, Gateshead, NE11 0ST is the “controller” for the purposes of data protection law. This means that we are responsible for deciding how we hold and use personal data about you. 

 

What Type of Personal Data Do We Hold About You?

 We hold and use various types of personal data about you, including, for example: name, contact information (including email address), demographic information (such as post code), age and/or date of birth, your picture, your gender (whether specified or identifiable by name), and any other data you have provided us with.

Why Do We Hold Your Personal Data and On What Legal Grounds?

 We hold and use your ordinary personal data for a number of reasons and Data Protection law specifies the legal grounds on which we can hold and use personal data. Most commonly, we rely on one or more of the following legal grounds when we process your personal data:

 In some cases, we will also ask for your consent to process your personal data. If this is the case, it will strictly be done on an “opt-in” basis and will involve ticking a box, or some other affirmative action.

 

How Do We Collect Your Personal Data?  

You provide us with most of the personal data about you that we hold and use. Other personal data about you we hold and use could also be generated by you, for example, during email correspondence. In some cases, a 3rd party may provide us with your Personal Data on your behalf (e.g. if someone mentions several members of their family in one email, or “tags” you in one of our posts on social media).

If You Give Us Someone Else’s Personal Data

Sometimes, you might provide us with another person’s personal data. In such cases, we require you to inform the individual what personal data of theirs you are giving to us. You must also give them our contact details and let them know that they should contact us if they have any queries about how we will use their personal data. When applicable, any actions you take should also be in line with any Data Protection Policies or rules your organisation has.

Who Do We Share Your Personal Data With?

We will only share your personal data with third parties where we have an appropriate legal ground under data protection law which permits us to do so. This could include complying with our contractual duties, or where it is necessary in our legitimate interest (e.g. to our IT service provider to resolve IT issues). We may also share your data with any other 3rd party when we are legally or contractually obliged to do so.

Consequences of Not Providing Personal Data

 

We only ask you to provide personal data when we have a good reason and there may therefore be consequences if you do not provide particular information to us. You have the right to choose not to provide us with personal data, however, if you do so, this will limit the services we can provide you.

 

How Long Will We Keep Your Personal Data?

 

We will not keep your personal data for longer than we need it for our legitimate purposes. We take into account the following criteria when determining the appropriate retention period for your personal data:

 

 

In situations where we no longer need to process your personal data for any purposes described in this policy, we will delete it from our systems. We can also delete your data upon request where permissible to do so (see Your Rights section for information)

 

Security

 

We implement appropriate technical and organisational safeguards to protect against unauthorised or unlawful processing of Personal Data and against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to Personal Data. Please be advised, however, that we cannot fully eliminate security risks associated with the storage and transmission of Personal Data.

 

External Links

 

Please note, this Privacy Policy does not apply to the practices of any companies not owned by Kavli UK Ltd. If you follow a link from our website to another, we would strongly advise you to review and familiarise yourself with their Privacy Policy.

 

Cookies

 

What is a cookie?

 

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.

 

Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

 

Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

 

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

 

You can find more information about cookies at www.allaboutcookies.org.

 

Content Management System

 

Our website uses a CMS, it uses a cookie to determine if you are a guest user, or an admin. No personal information is stored in this cookie.

 

Cookies set by our CMS: CONCRETE5

 

Google Analytics

 

This website uses Google Analytics to help analyse how users use the site. The tool uses "cookies," which are text files placed on your computer, to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors' use of the website and to compile statistical reports on website activity for St Helen's Farm.

 

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.

 

Cookies Set by Google Analytics: __utma, __utmb, __utmc, __utmz

 

For more information about Google Analytics, view their terms of service here

 

Using Web Browser Settings to Manage Cookies

 

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

 

However, because cookies allow you to take advantage of some of the Website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Basket, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer

 

Your Rights  

 

You have a number of legal rights relating to your personal data, which are outlined here:

 

Kavli UK Ltd has appointed a Data Protection Officer, and if you would like to exercise any of the above rights, please contact them in writing at Data Protection Officer, Kavli UK Ltd, Kingsway, Team Valley Trading Estate, Gateshead, NE11 0ST. Note that these rights are not absolute, and in some circumstances, we may be entitled to refuse some or all of your request.

 

Note too that you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. Details of how to contact the ICO can be found on their website: https://ico.org.uk

 

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